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A Comprehensive Transformation

Machinan Rental App for Heavy Machinery

Case Study Insights and Impact

Timeline

February 2019 - January 2020

Team

01 Team Lead / Full stack

02 Backend developers

03 Mobile Dev

04 Frontend developer

05 Tech consultant

06 DevOps

07 Project CTO

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Technologies

Laravel

Postgresql

React Native

AWS

Docker

Background

Machinan is an innovative platform built to simplify the rental process for heavy machinery, including cranes, trailers, boom trucks, and more. By creating a transparent ecosystem, it bridges the gap between customers/contractors and suppliers, enabling seamless rental bookings while providing suppliers with new business opportunities through a competitive bidding system. Machinan’s mission is to revolutionize the heavy machinery rental industry, offering reliable services at competitive rates and empowering suppliers to grow their businesses.

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Challenge

The heavy machinery rental industry has long been plagued by:
Fraudulent Suppliers

Customers faced significant trust issues, fearing unreliable services or inflated pricing.

Inefficient Booking Processes

A lack of streamlined processes meant delays and confusion for both customers and suppliers.

Communication Barriers

Poor transparency and disjointed information-sharing often led to mismatched expectations.

Supplier Visibility

Suppliers struggled to reach potential clients and compete effectively for jobs.

Limited Booking Options

No existing platform offered customers the flexibility to book machinery on-the-go or in advance, while ensuring supplier reliability and dynamic pricing.

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Solution

Machinan was designed to address these challenges with a comprehensive and user-centric platform featuring

Hassle-Free Machinery Rentals

Customers can book from categories like lifting, road, earth-moving, and moving services, accessing competitive rates through a streamlined process.

Verified Suppliers

Suppliers undergo thorough documentation and credential checks to ensure reliability and protect customers from fraud.

Bidding System

Customers can post jobs, receive competitive bids from verified suppliers, and choose based on ratings, equipment quality, and supplier history

Flexible Booking Options

Machinan provides both on-the-go and advance booking capabilities, offering unmatched convenience.

Admin Dashboard

A robust admin interface for platform managers to oversee all operations, ensuring real-time control over services, jobs, and suppliers.

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  • This project was exhilarating! Our team actively used the product during development, enhancing our workflow and understanding its functionalities. The challenge lay in managing features. We carefully planned their hierarchy, and by the end of the design phase, we had several solutions, choosing the best one without regrets.

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    • Taj Muhammad

      Managing Director

Implementation Journey

The development journey of Machinan followed a structured and research-driven approach

Requirement Analysis

Conducted extensive market research and stakeholder consultations to identify pain points and define requirements for transparency, trust, and usability.

Platform Customization

Integrated advanced features like bidding, supplier verification, and real-time job tracking. Designed dedicated service categories with tailored filters and parameters.

Bidding and Supplier Transparency

Built a real-time bidding process where suppliers apply for jobs. Enabled customers to view supplier ratings, operator details, and equipment images for informed decision-making.

Mobile App and Admin Dashboard

Developed a mobile app for customers to monitor job timelines, payments, and notifications. Created an admin dashboard for efficient management of services, supplier verifications, and job tracking.

Payment Integration

Added support for multiple payment methods, including online payments and Cash on Delivery (COD), dynamically configured for different job categories.

Ongoing Development

Continues to enhance features such as job monitoring, supplier performance metrics, and admin tools to stay ahead of market demands.

Results

While still under development, Machinan has already achieved key milestones

Streamlined Rental Process

Simplified heavy machinery rentals with real-time bidding, flexible bookings, and supplier verification.

Transparent Bidding System

Enabled suppliers to compete fairly, offering customers a variety of competitive rates and service options.

Improved Trust and Reliability

Established a robust verification system that ensures suppliers and operators meet industry standards, fostering confidence among users.

Real-Time Job Tracking

Customers can monitor job statuses, including operator arrival times, job start and end times, and payment updates, ensuring peace of mind.

Comprehensive Admin Control

The admin dashboard empowers platform managers with the tools to manage services, monitor supplier performance, and resolve issues in real time.

Mobile Connectivity

With a mobile app, customers can manage jobs on the go, access payment plans, and track job progress seamlessly.

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Conclusion

Machinan is poised to redefine the heavy machinery rental industry with its transparent, efficient, and customer-focused platform. By integrating advanced features like bidding, verified supplier networks, and real-time job management, Machinan provides an unparalleled experience for both customers and suppliers. As development continues, Machinan is committed to enhancing its capabilities to meet evolving market demands, solidifying its position as the go-to platform for heavy machinery rentals. Upon launch, it is expected to set a new benchmark in the industry, delivering value to all stakeholders and driving innovation in rental solutions.

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at Islootech



Unlocking Excellence A
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